We are looking for candidates for our BPO client, who should have experience in Tele-calling either in UK/US with hands on experience in computers and Ms-Office.
Position :
Business Process Executive – Tele-calling.
Business Process Executive – Tele-calling.
Job Process and Details of Work:
1. Taking inbound calls, mainly, payments and enquiry calls from customers (tenant).
2. Work experience in Basic non-voice back office paper work with reference to updating claims to and information of customers.
3. A UK shift pattern covering calls from 8.00am to 3.30pm UK time(Indian time 11.30 am to 8pm / 12.30pm to 9pm ) , Monday to Friday.
4. No sales targets or measures on number of calls per day or paperwork completed.
5. Main requirement is on the accuracy of the information provided to our callers and the accuracy of paperwork completion.
Desired Candidate Profile:
The candidate should have a clear telephone voice and above all must be able to understand UK accents over the phone.
Experience:
• 12 - 18 months of tele-calling experience in UK/US process
Knowledge:
• Working knowledge of Microsoft Office
• Good understanding of the BPO industry (outbound/inbound or both)
Skills:
• Excellent communication and interpersonal skills (spoken, written and listening skills)
• Ability to work on own initiative making informed decisions within area of responsibility
Age Limit: Not more than 35 years
Salary: Around Rs. 3,00,000 to Rs 3,50,000 per annum (negotiable depending on the candidate’s experience and profile)
Contact: G. Sriivasan, 98846 02205 / hr@tejomayamc.in, tejomayamc@gmail.com
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